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CUCM Expert
Eingestellt von Yoh
Gesuchte Skills: Support, Engineering
Projektbeschreibung
POSSESSION OF OR THE ABILITY TO OBTAIN A SECRET SECURITY CLEARANCE IS REQUIRED AS A CONDITION FOR EMPLOYMENT.
JOB RESPONSIBILITIES:
- Provide expert level knowledge when developing, testing and documenting the Unified Communication solutions created for our customers.
- Candidate will need to understand the intricacies and dependencies between the various solutions that exist on DOD and Commercial networks.
- Will be required to participate in pilot projects of new solutions to better understand the impact on the overall solutions and educate other engineers on how the solution works.
- Act as a liaison between Harris IT Services and customer as well as other Harris IT Services departments.
- Develop Unified Communications solutions that meet or exceed Customer Service Level Agreements at the lowest implementation and operational costs to Harris IT Services, our partners, and our customers.
- Maintain highest standards of technical expertise.
- Provide professional and technical leadership to engineers throughout the team and the company.
- This position is responsible for understanding all customer designs/technologies and partnering with customers, vendors, and teammates to assist with implementation and day to day operation of the Unified Communications infrastructure.
- Serves as highest level of support to provide technical leadership and expertise when issues are escalated.
- Provides expert level, onsite support in the following areas: day to day operations, design reviews, high level implementation plans, implementation support, configuration review, and knowledge transfer.
- Enforces enterprise standards, processes and procedures.
- This position is a subject matter expert in Unified Communications and is responsible for design, development, implementation and support of solutions in these areas.
- Create and maintain system and support documentation.
- Responsible for ensuring systems are configured and comply with DOD security standards.
- Travel can be required, 25% of time.
- Will work with Commercial and DOD teams for any proposal support that aligns with Harris' new business portfolio.
JOB QUALIFICATIONS:
- Bachelor's degree in computer science, electrical engineering, or related field.
- Five to seven (5-7) years hands on experience with Cisco Unified Communications, to include CUCM, CUCME, Unity Connections, UCCX, FOIP, and Cisco Meeting Place in an enterprise environment.
- CUCM 4.x/7.x/8.x
- CUCME 8.x
- Unity Connections 8.x
- UCCX
- IVR (IP Interactive Voice Response)
- CCNP level required
- Security+ required
- As an integral part of the IT Services DeCA team, this person must demonstrate strong technical needs analysis consultation skills, business acumen, versatility and problem solving.
PREFERRED JOB SKILLS/EXPERIENCE/KNOWLEDGE:
- Masters degree is a plus
- UCCE is preferred
DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.
Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading staffing solutions.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
Tax Term: CON_W2
J2W: INFOTECH
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Ref:
SFSF: INFOTECH
Projektdetails
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Einsatzort:
Fort Lee, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges