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CRM Service Delivery Manager - Genesys/Customer/IVR

Eingestellt von Sentinel IT LLP

Gesuchte Skills: Client

Projektbeschreibung

service delivery manager/customer/solution/process/project/CRM/ivr/telephony/application/infrastructure/cti integration/workforce management/genesys/contact centre

CRM Infrastructure Service Delivery manager - My client, a leading national telecom business, are looking for an experienced Service Delivery Manager to join their team on a key customer CRM infrastructure project.

You will ensure coordination and operational effectiveness of the delivery team and provide a good level of customer service on project

You will need proven experience in operational management and organizing teams of up to 20 people, previous experience working on telephony/CRM projects, and ideally experience working with call center platforms.

English + Either Dutch or French strongly preferred

Apply now to be considered

Projektdetails

  • Einsatzort:

    Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months + ext

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Sentinel IT LLP