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CRM Service Delivery Manager
Eingestellt von Real Staffing Group aus Frankfurt am Main
Gesuchte Skills: Support
Projektbeschreibung
This is a global Service Delivery and Application Management lead, dealing with teams based in the UK and in offshore locations, within a large business area of the Investment bank.
The main purpose of this role is to run the CRM Application Management team, Service Delivery and Offshore Managed Service for the CRM space.
The ideal candidate will be from a Service Delivery or Application Management background, within Investment Banking.
You must have:
Experience managing teams of 8+ people
Strong Senior Stakeholder Management skills
Excellent communication skills
Strong negotiation skills
Excellent organisational ability
Experience within a medium to large Investment Bank is a necessity
ITIL experience or qualification
5+ years of running Application Management / Application Support / Managed Services / Service Delivery teams
Experience of working in a global team or matrix management / management of an offshore service or team
Experience of CRM is a nice to have, but not essential (MS Dynamics, Saleslogic, SalesForce, Siebel)
This role is based at Canary Wharf and will pay a base salary of up to £90-95k, plus bonuses and a comprehensive benefits package.
To find out more about Real Staffing please visit www.realstaffing.com
Projektdetails
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Einsatzort:
City Of London, London, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges