Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

CRM Functional Support Analyst, User Support, Training, CRM

Eingestellt von Levy Associates Ltd

Gesuchte Skills: Support, Sales, Marketing

Projektbeschreibung

CRM Functional Support Analyst, User support/training/CRM/Data/sales & marketing
We are currently looking for a strong support analyst top become involved in global projects who has experience of working within an operational support or system support environment at a financial institution for at least 1 year.

Activities:
User training & 2nd line support for the CRM system
Manage data deliveries and run data quality checks/data quality improvement projects
Manage system user administration (sign-on/role change/LACF recertification)

Experience required:
-Understanding of Sales/Marketing/Customer services processes used within banking.
-Affinity with- and understanding of Customer Relationship Management & Master Data Management concepts
-Good training skills (organize and conduct application training sessions)
-General knowledge and awareness of ITIL
-Capable of working under stress on multiple issues at the same time

Projektdetails

  • Einsatzort:

    Utrecht, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Levy Associates Ltd