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CRM Business Analyst - Contract 12 Months

Eingestellt von Computer People

Gesuchte Skills: Support, Oracle, Client

Projektbeschreibung

CRM Business Analyst - Contract 12 months. My client a leading global tech firm is in urgent of a talented and experienced CRM Business Analyst to join them on a contract basis for 12 months

You will report directly to the Product Owner the CRM (Customer Relationship Management) B.A. is a core member of the business team for the Channels and Customer domain. You will develop a good understanding of the Channels and Customer business strategy, the business model and priorities
You will also work with the product owner and stakeholders to build a strategy for product development, enhancement and change

You will also be required to Lead a team of business analysts to ensure the outputs are clear, consistent and connected across the various streams of requirements. Candidates will support the Business to continually define and prioritize their needs by working with product owner to build a roadmap for product development. You will also provide valuable insights in CRM implementation gained through years of experience working on packages like Microsoft Dynamics, Siebel CRM, and Oracle etc. You will support the Business in planning and designing CRM strategies encouraging customer retention and customer loyalty

Successful candidates will have a strong background in retail financial services (specifically CRM implementation) and a proven ability to quickly understand the business strategy and objectives.
You will have significant experience of leading a business analysis team in an agile environment.
You will have proven experience working within CRM (5+ years of experience in CRM is desirable) You will have experience of leading a BA team delivering high quality user stories & acceptance criteria for multiple business processes having multiple product owners in an organisation new to agile development methodology (3+ years' experience leading a team). Candidates will also have hands on experience of delivery using the Scrum Methodology (minimum 3 years).

If this role sounds of interest drop me a line or CV so we can discuss in more depth.

Projektdetails

  • Einsatzort:

    Dublin, Irland

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Computer People