CRM Administrator Job

CRM ADMINISTRATOR needed for a LONG TERM CONTRACT opportunity with Yoh's client located in Charlotte, NC.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Must have Demonstrated understanding of SDLC, with recent Agile development methodology/Scrum experience
- Understanding of project management practices and deliverables, including the ability to create action plans & resolve obstacles to achieve deadlines.
- Three to five (3-5) years of experience implementing and supporting CRM Sales/Service cloud with Enterprise edition or higher in a mid to large organization

WHAT YOU'LL BE DOING:

- CRM Administrator will be responsible for the detailed analysis, build and deployment of CRM changes to support multiple CRM instances
- Work with business partners IT and management to identify practical CRM solutions to business problems and deliver innovative, high quality solutions using Redtail
- Responsible for the administration and ongoing support of multiple Redtail instances and other technologies related to Redtail

WHAT YOU NEED TO BRING TO THE TABLE:

- Expert-level skills with CRM configuration including creation of standard and custom objects and fields, security model, single sign-on, identity management
- Experience with CRM customization and integration, and Middleware integrations with other enterprise applications
- Experience in moving configurations, customizations and code between development and lower sandboxes, and deploying to production environment
- Experience with enterprise integration tools, DataLoader and extract, transformation and load (ETL) tools (Jitterbit, Informatica, CastIron, Tibco, etc.)
- Experience with data structures, data modelling, DB schema is required

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Experience with Knowledge Management Systems either Redtail or other ie Moxie is a plus
- Experience with Financial Industry is a plus
- Bachelor's degree (preferred Computer Science)

WHAT'S IN IT FOR YOU?

- Working for this client you'll have the opportunity to make a genuine impact on the organization as you expand your knowledge and skills

GET HIRED, APPLY NOW!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: INFOTECH

TAX TERM: CON_W2J2WBRCHAR

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Branch: IT & Telecom