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Credit Controller

Eingestellt von Experis IT

Gesuchte Skills: Sales, Controller

Projektbeschreibung

Our client has an exciting opportunity for a highly motivated Credit Control Representative to join our fast-paced Customer Financial Services team. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region.

The successful individual will be responsible for ensuring the timely receipt of invoices, answering all customer queries (including checking and following up on overdue accounts) and will work alongside internal departments, such as Sales, Communications and Installations to answer clients' queries. You will also work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement.

The role will also involve attending client visits when necessary.

*You must be able to speak German*

Some experience of working within a high volume Credit Control environment is beneficial, excellent communication and customer service skills are essential, along with the ability to multi task and work to deadlines. Candidates with a successful track record in providing excellent customer service will be considered.

Other responsibilities will include:

-Logging all collection notes on database or the internal ticketing system.
-Terminal Inventory: Showing clients how to track terminal inventory through Sid reports, advising of change activity, current subscriptions and Real Time/3rd party services received for each user.

Advising clients of costs due to removals/relocations/conversions and helping them with their own internal budgets.

Analysing MS-Excel spreadsheets to assist clients with their costing and analysis.

Requirements:

Bachelors degree or equivalent work experience.

FLUENCY IN ENGLISH PLUS GERMAN

Fully proficient in Excel.

Invoice processing experience.

Experience of SAP and an internal ticketing system is an advantage.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Marketing/Vertrieb, Organisation/Management

  • Skills:

    sales, controller

Experis IT