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Credit Control Representative

Eingestellt von Experis IT

Gesuchte Skills: Sales, Client

Projektbeschreibung

Our client is looking for a fluent German speaking Credit Control representative to join their team based in central London for an initial 6 month contract.

The client has wants you to join their fast-paced Customer Financial Services team who are responsible for the whole of the Europe, Middle East and Africa region.

KEY RESPONSIBILITIES INCLUDE:

- Ensuring the timely receipt of invoices,
- Answering all customer queries (including checking and following up on overdue accounts)
- Work alongside internal departments, such as Sales, Communications and Installations to answer clients' queries
- Resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales
- Logging all collection notes on database or the internal ticketing system.
- Terminal Inventory: Showing clients how to track terminal inventory through Sid reports, advising of change activity, current subscriptions and Real Time/3rd party services received for each user.
- Advising clients of costs due to removals/relocations/conversions and helping them with their own internal budgets.
- Analysing MS-Excel spreadsheets to assist clients with their costing and analysis.

SKILLS REQUIRED:

- Fluency in English plus German
- Bachelor's degree or equivalent work experience
- Fully proficient in Excel
- Invoice processing experience
- Experience of SAP and an internal ticketing system is an advantage
- Keen interest in financial markets
- Experience of client visits is desirable
- Some experience of working within a high volume Credit Control environment is beneficial
- Excellent communication and customer service skills are essential, along with the ability to multi task and work to deadlines.

Suitable candidates should submit their CV within the first instance.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Marketing/Vertrieb

  • Skills:

    sales, client

Experis IT