Credit Control/Credit Analyst

A 5 month contracting role has arisen, working for a blue chip organisation in Reading, you will be responsible for the collection, management and resolution of outstanding invoices from past-due accounts.

Key responsibilities;

- Collection and management of outstanding invoices for business customers within financial services.
- Develop existing business relationships both with external customers and throughout the organisation in order to resolve issues and maximise cash collection.
- Handle inbound enquiries from customers in response to late payment reminders, and make outgoing calls/emails to customers to chase for payment.
- Interface with sales teams, customer services, service management, billing and accounts receivable to resolve issues and reconcile accounts.
- Monitor billed and unbilled accounts against agreed credit limits. Awareness of changes to the risk profiles of customers
- Performs pre-sale credit risk assessment.
- Instigates suspension and disconnection of customers where appropriate in situations of non payment.
- Responsible for reconnection providing certain criteria is met.
- Investigates delinquent accounts and recommends accounts for litigation and debt recovery agency referral.
- Production of both regular and ad-hoc reports as necessary to both management and colleagues.

Requirements;

- Experienced in credit controller, with a can do, proactive approach is essential
- Excellent communicator who is able to demonstrate the ability to build and manage relationships with key clients and internal stakeholders
- Demonstrates the ability to manage issues to resolution whilst also ensuring, proactively, that the client remains engaged
- Confident to attend client meetings if required (no more than 1 per month, if at all)
- Experience of working with financial services clients or in a financial services company is advantageous but noy essential.
- Happy to commit to a 5 month contract

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