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Country Deployment Lead/PM - Service Desk
Eingestellt von ITech Consult
Gesuchte Skills: Pmo
Projektbeschreibung
REFERENCE NO .: 917072NC
ROLE: COUNTRY DEPLOYMENT LEAD/PM - SERVICE DESK CONSOLIDATION PROGRAM
DOMAIN: PHARMA
LOCATION: BASEL AND REGION, SWITZERLAND
JOB TYPE: CONTRACT
WORKLOAD: 100%
START DATE: ASAP
DURATION: 6 MONTHS +
JOB DESCRIPTION:
Summary: The Country Deployment Leading the Global Service Desk.
PURPOSE:
* The Service Desk Consolidation Program will deliver a significant amount of change to the future operating model of L1 Service Desk and On-Site Services to in-scope countries.
* The introduction of this process will be carried out in a way that delivers the expected benefits.
* The role of the Country Deployment Lead aims to manage the delivery of a specific portfolio of services.
This role wants to be the successor of the program as the successful candidate.
RESPONSIBILITIES:
* Works with the supplier to confirm scope and plans for wave/country/location/service delivery
* Monitor supplier progress and report back to the main program using standard PMO processes
* The first line of escalation for the supplier and resolve issues and conflicts where possible
* Ensures that 'customer responsibilities' (as defined in the associated work packages) are met accor ding to Agreed supplier plans
* monitor supplier milestones and delivery dates
* Validates overall progress vs supplier reporting
* Coordinating project/service team and sub-team activities
* Actively following and promoting appropriate governance for transition processes and operations
* Communicating with stakeholders and managing deliverables
* Monitoring and reporting performance, progress and risk status
* Traveling to customer locations
REQUIRED SKILLS:
* Background in project execution
* Background knowledge of HM services and projects
* Knowledge of current pharmaceutical environment and geographies Desirable
* Previous experience on Service Transition Service Deskthus we understand what it means to be professionally supported in your search for a new project and being employed.
SHOULD YOU FIND YOURSELF SUITABLE FOR THIS POSITION THEN SEND YOUR COMPLETE DOSSIER USING THIS LINK IN THE ADVERT.
ROLE: COUNTRY DEPLOYMENT LEAD/PM - SERVICE DESK CONSOLIDATION PROGRAM
DOMAIN: PHARMA
LOCATION: BASEL AND REGION, SWITZERLAND
JOB TYPE: CONTRACT
WORKLOAD: 100%
START DATE: ASAP
DURATION: 6 MONTHS +
JOB DESCRIPTION:
Summary: The Country Deployment Leading the Global Service Desk.
PURPOSE:
* The Service Desk Consolidation Program will deliver a significant amount of change to the future operating model of L1 Service Desk and On-Site Services to in-scope countries.
* The introduction of this process will be carried out in a way that delivers the expected benefits.
* The role of the Country Deployment Lead aims to manage the delivery of a specific portfolio of services.
This role wants to be the successor of the program as the successful candidate.
RESPONSIBILITIES:
* Works with the supplier to confirm scope and plans for wave/country/location/service delivery
* Monitor supplier progress and report back to the main program using standard PMO processes
* The first line of escalation for the supplier and resolve issues and conflicts where possible
* Ensures that 'customer responsibilities' (as defined in the associated work packages) are met accor ding to Agreed supplier plans
* monitor supplier milestones and delivery dates
* Validates overall progress vs supplier reporting
* Coordinating project/service team and sub-team activities
* Actively following and promoting appropriate governance for transition processes and operations
* Communicating with stakeholders and managing deliverables
* Monitoring and reporting performance, progress and risk status
* Traveling to customer locations
REQUIRED SKILLS:
* Background in project execution
* Background knowledge of HM services and projects
* Knowledge of current pharmaceutical environment and geographies Desirable
* Previous experience on Service Transition Service Deskthus we understand what it means to be professionally supported in your search for a new project and being employed.
SHOULD YOU FIND YOURSELF SUITABLE FOR THIS POSITION THEN SEND YOUR COMPLETE DOSSIER USING THIS LINK IN THE ADVERT.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Ingenieurwesen/Technik