Contracts Administrator - Data Entry Clerk - Data Entry

CONTRACTS ADMINISTRATOR - DATA ENTRY CLERK - DATA ENTRY

The Customer Services/Contracts Administrator is responsible for the data entry of all client services including contracts, devices and 3rd party support. Providing customer services support for both internal staff and external customers via email and telephone. Acting as a first point of contact for customers who have not been allocated a dedicated SAM and maintaining the internal system with customer data.

KEY RESPONSIBILITIES

- Accurate Data entry is vital with quality rather than quantity being the focus.
- Adding all contracts in a timely manner ensuring cover dates match what has been purchased and invoiced for customer and support visibility.
- The ability to prioritise and recognise the urgency of some tasks is important as you will be required to act on your own initiative and complete projects on your own as well as part of a team.
- Picking up tasks provided by the Manager for either one off projects or ongoing management of the task.
- Issuing renewal reminders to customers at 60/7/0 day intervals and tracking renewals on a monthly basis.

QUALIFICATIONS

- Data Entry skills.
- Written and verbal communication skills.
- Ability to work alone and as part of a team.
- Supporting other team members with a can do attitude and is eager to contribute to team goals and objectives.
- Attention to detail relating to data entry and spotting opportunities for improvements.

Please note your CV will not be submitted for this or any other role without your prior approval.

SQ Computer Personnel Limited acts as both an Employment Agency and Employment Business.