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Contact/Customer Service Advisor - BT - Belfast

Eingestellt von Claremont Consulting Ltd

Gesuchte Skills: Sales

Projektbeschreibung

Contact/Customer Service Advisor - BT - Belfast

Starting salary of £17k with Performance bonus giving scope for OTE of £19.5k and higher for those who really excel

Location: Belfast

Hours: Full-time 40 hour week

Important: Hours of work will be between 7am until 11pm, 7 days a week.

12 month fixed term Contract with possibility of a permanent contract in the future

At BT it's all about our customers and a world of possibilities.

We are the leading provider of voice and broadband services for retail consumers in Great Britain and in August we launched our own TV service - BT Sport, making this a very exciting time for our business.

Our customers demand great products and service when they contact us, and we're looking for the best people to be part of an award-winning team that will become famous for making it easier for our customers.

We are currently recruiting for our BT Flex contact centre in Belfast.

BT Flex is a BT Group contact centre that supports all lines of business within BT, so you won't be bored since the work is constantly changing with Sales through Service being the main focus.

We are looking for people who are brimming with energy and enthusiasm; people with both customer service and sales experience, who can communicate confidently and clearly; people who love to sell; people who our customers can trust to put things right if they go wrong.

If you don't have all the experience mentioned above but have a positive attitude, want to learn and are educated to degree level, then please still apply since if you can demonstrate your capability through the selection process you could be successful in securing a role.

If, once we've read your application, we think you're right for the role, we'll contact you for a short telephone interview

If successful, we'll then invite you to our Assessment Centre, where you'll have the opportunity to demonstrate your talents in a group exercise, a written task, one-to-one interview and through role play

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Marketing/Vertrieb

  • Skills:

    sales

Claremont Consulting Ltd