Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Contact Center (Technical role) - Contract

Eingestellt von eTeam Inc.

Gesuchte Skills: Client

Projektbeschreibung

REQUIREMENT:

- Candidate should have prior experience in defining Digital strategy for the Desktop Agents.
- Candidate should be able to work with Client to rationalize the Desktop agent roadmap (from 15-16 tools been used currently) to 5 or 6 tools.
- Candidate will be engaging with the Countries and helping them align to the Digital roadmap for Contact Center.
- Analyzes data and processes to develop viable, business-driven and cost-effective solutions: gathers information; tests and probes assumptions; analyzes data; interprets systems requirements, using current and emerging technologies to develop and validate effective solutions; collaborates with system architects and business sponsors, using appropriate analytic techniques to promote continuous improvement.

SKILLS PREFERABLE: Contact Center background - Avaya,Cisco,Genesys

Projektdetails

  • Einsatzort:

    Amsterdam, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

eTeam Inc.