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Contact Center Business Analyst

Eingestellt von Consol Partners

Gesuchte Skills: Client

Projektbeschreibung

Our client are world leaders within the telecommunications sector.

They are looking for the following:

o Candidate should have prior experience in defining Digital strategy for the Desktop Agents.

o Candidate should be able to work with Client to rationalize the Desktop agent roadmap (from 15-16 tools been used currently ) to 5 or 6 tools.

o Candidate will be engaging with the Countries and helping them align to the Digital roadmap for Contact Center.

o Analyzes data and processes to develop viable, business-driven and cost-effective solutions: gathers information; tests and probes assumptions; analyzes data; interprets systems requirements, using current and emerging technologies to develop and validate effective solutions; collaborates with system architects and business sponsors, using appropriate analytic techniques to promote continuous improvement.

Dutch speaking is mandatory.

Projektdetails

  • Einsatzort:

    Amsterdam, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Consol Partners