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Consultant Nextcloud Infrastruktur & 2nd Level Support (m/f/d)

Eingestellt von Cegeka Deutschland GmbH aus München

Gesuchte Skills: Support, Consultant


Areas of expertise:

- More than 3 year experience with Linux OS
- More than 3 year experience with Nextcloud in large scale scenarios (> 2000 user)
- More than 3 year experience with php, apache and MySQL
- More than 3 year experience with storage technologies NAS, SAS, SATA
- Cluster and high availability knowhow
- Scripting & automation knowhow – bash
- Advanced knowledge of modern technologies like LDAP, SAML, object storage, ELK stack
- preferred English and German
- Support Availability: 5 days x 8 hours (between 7:00am and 7:00pm)

Working mode:

- based on ITIL – incident, change and problem management
- remote access is possible, access will be provided with admin account on Linux level


Operational Activities

- Provide specialist support (2nd level) for Incidents that cannot be solved by a first-line support organization
- Monitor, detect and resolve unexpected events (via pro and reactive log analysis)
- Automatically monitor resource utilization against predefined thresholds
- Service monitoring during office hours
- Retaining security
- Keep inventory up to date (CMDB), lifecycling and cleanups
- Configure and verify user and application data backups & restores based on customer requirements
- Notify Third Parties, when incidents or problems related to this service require attention of Nextcloud

Software Distribution –Fixes & Patches

- Installing patches for Nextcloud, apps and Linux servers (schedule and perform server maintenance activities)
- Installing & configuring additional apps
- scripting bulk operations – requires access and knowledge on Linux level

Cluster Management –Single Data Center

- install, replace and decommission servers in clusters
- Keep environment highly available
- Configure GSS to leverage local instances
- (Optional MySQL support for Nextcloud stack)
- Disaster recovery


Manuela Fentrohs
Telefon: +49 89 74833 873
E-Mail: manuela.fentrohs@cegeka.de


  • Einsatzort:

    Regensburg, Deutschland

  • Projektbeginn:


  • Projektdauer:

    Asap - 09/2020 mit Option auf Verlängerung

  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Cegeka Deutschland GmbH

  • Straße:

    Wilhelm-Wagenfeld-Str. 30

  • Ort:

    80807 München, Deutschland

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