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Consultant / IT Service Manager with SAP Knowledge (m/w) - Bayern #3594

Eingestellt von Cegeka Deutschland GmbH aus München

Gesuchte Skills: Sap, Consultant, Abap

Projektbeschreibung

- KnowHow in using Service Now (Incident, Problem, Change, Configuration Management)
- Advanced SAP cross-module experience and SAP Solution Manager Skills
- Knowledge in HPE related Tools like HPSM (Service Manager), HP Propel Request Management, UCMDB, SAP Logon.ini.
- Using/Update autotesting procedures grid construction processes via Tricentis Tosca Testsuite
- Excellent analytical and conceptual skills, negotiating skills, the ability to get things done.
- ITILv3 Foundation certification and good knowledge in the practical use of the service processes
- Good organizational abilities.
- Work under pressure and consistently act in a customer and service oriented manner.
- Language expertise meets the requirements: German (fluently) and English (fluently).
- Profound SAP Knowledge, especially SAP SD, CS, CO, PM. Basic understanding of ABAP
- Solid experience in working together with different stakeholders (SAP Application Management, IS-U Application Management, BIT Service Management, HPE, etc.)

IHRE AUFGABEN

- IT Service Management of all Grid Construction applications like common web services (FeedIn-Process@Web, Standard-Supply@Web, Metering-Process@Web), applications for grid construction, maintenance, planning, collaboration, etc. and their interfaces.
- SPOC for BIT Service Management Units, GLOBE Application Management and IS-U Support
- Responsiblity for steering and monitoring of incident, problem tickets and handling their KPIs
- Update and maintain databases like ITERAPLAN, uCMDB
- Collaboration with other Clients
- Coordinating Service Enabling tasks (= hand over activities of project results to production).
- Handling, steering of call-off orders initated by German BUs
- Assure and adopt IT operational handbooks, design operational concepts.

IHR ANSPRECHPARTNER

Alessia Cosentino
Telefon: +49 221 16020 17
E-Mail: [email protected]

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Cegeka Deutschland GmbH

  • Straße:

    Wilhelm-Wagenfeld-Str. 30

  • Ort:

    80807 München, Deutschland

  • Projekte:

    3 Projekte Alle anzeigen