Configuration Technician

CONFIGURATION TECH NEW YORK, NY 3 MONTH CONTRACT

Take your career to the next level with COMPUCOM. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

OVERVIEW:

- Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
- Tests configured systems for appropriate functioning and troubleshoots for any errors found.
- Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets).
- Complies with departmental training certification requirements based on config, level.
- Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
- Works with Lead Technicians on difficult to solve problems or configurations.

REQUIREMENTS:

- A+ certification required
- 3 years experience required
- Professional demeanor and appearance
- Must possess strong communications and strong technical ability
- Must be able to self-manage and teamwork oriented
- Adheres to all customer guidelines and conducts self in a professional manner
- Demonstrated history of being punctual and having a strong work ethic
- Brings energy and focus to their work consistently
- Ability to balance physical requirements of asset management
- ldeal candidate will have experience with help desk, IMAC activities

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.