Computer Support Specialists

Yoh has a long term contract opportunity for a COMPUTER SUPPORT SPECIALISTS to join our client, the world leader located in New York, NY.

JOB RESPONSIBILITIES:
- Provide technical assistance, guidance, troubleshooting and repair through Level 2 support and work with internal experts and vendors to resolve Level 3 issues.
- Configure, install, monitor and maintain client desktop software and hardware; MACs; support mobile workforce.
- Provide on-the-spot training to end users.
- Consult with and make recommendations to IT on selection of hardware and software products to address business requirements while maintaining published IT standards.
- Consult with internal IT teams.

Job Qualifications:
- Minimum of five (5) years of experience providing direct end-user support for a fortune 500 company in a Macintosh and Microsoft Windows 2000/XP/Win7 environment.
- MCP certification for Windows 2000/XP/Win7 or demonstrated technical competency equivalent.
- Experience with Citrix Desktop Support environment.
- Demonstrate strong customer service attitude and demeanor.
- Ability to work flexible hours and tight deadlines.
- Ability to work well under high pressure, time sensitive environment.
- Ability to work within established standards and guidelines.
- Outstanding analytical/troubleshooting skills.
- Strong organizational and interpersonal skills such as persistent, client-oriented, results-oriented and accountable.
- Strong oral and written communication skills - this is a MUST (dealing with executive level managers).
- Good team player.
- Professional attitude - this is a MUST (dealing with executive level managers) to represent client's technical interests for project planning and standards development.

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Marvin Gleaton

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECHJ2WBRNY

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Branch: IT & Telecom