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Complex Claims Adjuster

Eingestellt von Huntress Group - IT Recruitment

Gesuchte Skills: Support, Client

Projektbeschreibung

COMPLEX CLAIMS ADJUSTER

PAY RATE UP TO £121PD

PURPOSE OF THE ROLE:

Our client, a global insurance company are seeking a Complex Claims Adjustor to manage their Line of Business (LoB) portfolio of lower complexity claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.

DUTIES AND RESPONSIBILITIES:

FUNCTIONAL RESPONSIBILITIES:

- Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
- Work with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation.
- Internal stakeholder communication where required
- Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
- Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice.
- Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims.
- Handle complex claims allocated within agreed level of authority limit

ACCOUNTABILITIES:

- Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense
- Effective communication of key Complex claims and (LoB) portfolio messages to internal stakeholders.
- Financial control through consistent reserve and other financial transaction discipline
- Accurate and consistent policy interpretation

LEADERSHIP SKILLS:

- Good communication skills, both written & verbal
- Time management - ability to manage & prioritise workload and diary management.
- Ability to contribute effectively within a team environment.
- Ability to work with claims stakeholders to effectively direct claims strategy.

TECHNICAL SKILLS & EXPERTISE

- Basic specialist knowledge in (LoB) technical claims topics (as listed over page).
- Policy language skills enabling accurate and consistent policy wording interpretation
- A basic knowledge of legal/regulatory and litigation/procedural requirements for their line of business
- Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement

HUNTRESS GROUP DOES NOT DISCRIMINATE ON THE GROUNDS OF 'PROTECTED CHARACTERISTICS' AS DEFINED UNDER THE EQUALITY ACT AND OTHER RELEVANT UK LEGISLATION.

HUNTRESS GROUP ACTS AS A RECRUITMENT AGENCY IN RELATION TO ALL PERMANENT ROLES AND AS A RECRUITMENT BUSINESS IN RELATION TO ALL TEMPORARY ROLES.

PLEASE NOTE: WE CAN ONLY CONSIDER APPLICATIONS FROM CANDIDATES WHO HAVE THE RIGHT TO WORK IN THE UK.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Huntress Group - IT Recruitment