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Complaint Investigator Job
Eingestellt von Yoh
Gesuchte Skills: Client
Projektbeschreibung
What You'll Be Doing:
- Responsible for performing complaint investigations and ensure that all complaints are processed in accordance with established company procedures and worldwide regulations and standards.
- Generate and prepare quality data reports. Independently coordinates complaint investigations activities and designs appropriate experiments to confirm customer complaints.
- Ensures potential reportable events are submitted to site regulatory agency reporting.
- Performs risk assessments and escalates important issues for Corrective and Preventive Action eligibility, and contacts the customer if necessary for the investigation.
- Performs root cause or assignable cause investigation to identify potential failure modes and failure mechanisms.
- Investigate and follow up on analysis of complaint trend reports
What You Need to Bring to the Table:
- Bachelor´s Degree in Science field with two (2) years of experience or previous experience in a medical/regulated environment.
- Knowledge of Immunoassay product lines.
- Excellent systems knowledge (instrument hardware as well as reagents) is highly desired.
- Qualified individuals with six (6) plus years' experience/advanced degree may be considered for a Senior level role.
- Experience in Complaint Investigation or Post Market Surveillance/QA preferred.
- Basic knowledge of statistics/quality control desired.
- Medical Technology background preferred.
Bonus Points! Otherwise Known As Preferred Qualifications:
- Experience with timely submission of adverse events (MDR/MDV/MPR, etc.) and vigilance reports
- Ability to coordinate adverse event complaint management.
- Experience with completing Form 3500A and responding to agency inquiries.
GET HIRED. APPLY NOW!
RECRUITER: Natane Peslis
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.
J2W: SCIENTIFIC
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Ref:
SFSF: LS
Projektdetails
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Einsatzort:
Chaska, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung