Community Manager II Job

BILINGUAL ONLINE COMMUNITY MANAGER needed for a CONTRACT opportunity with Yoh's client located in Neenah, WI

TOP SKILLS YOU SHOULD POSSESS:

- The bilingual online community manager will act as the external voice of the company and specific brands while simultaneously acting as the voice of the customers internally in both Spanish and English.
- Must be fluent in both English and Spanish
- The community manager is responsible for overseeing single or multiple client brands within a category, and ensuring that internalsuch sources can be online or event based.
- Provide professional climate and interfacing/operations of own team and other Consumer Services departments and functions.
- Support senior staff in development, management, and maintenance of Consumer Services initiatives.
- Contributes in creating FAQs, responses.
- Partner with associate account lead(s) assigned to brand(s).
- Interface with worldwide counterparts in the development of brand-focused best practices.
- Keeps up to date on Consumer Service, Customer Experience, and contact center and social media industry trends and best practices.

WHAT YOU NEED TO BRING TO THE TABLE:

- Incumbent should hold a Bachelor's degree, preferably in a relevant discipline (ie; PR, journalism, communication, marketing or other relevant areas), and/or demonstrated equivalent ability and experience in the targeted area
- A minimum of one - three (1-3) years of experience.
- Person should be available to work these hours on a scheduled basis: 8am to 4:30pm OR 1:30pm to 10pm. This includes weekends.
- Can work remotely on the weekends and some evenings when scheduled
- This is your opportunity to work for one of the consumer goods companies located in Neenah, WI

WHAT ARE YOU WAITING FOR? OPPORTUNITY IS CALLING, APPLY NOW!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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