Communications Manager

Communications Manager to work with Financial services client based in Halifax.

A highly skilled and experienced communications manager is required to support the a team of customer mailing experts.

Ideally candidates will have worked previously in a financial services organisation, and will have a high level of previous direct mail experience across complex delivery.

This role will be West Yorkshire based, mainly in Halifax with the potential for some travel.

Comms/MAILINGS MANAGER

Responsible for supporting Product Team representatives through the process to deliver mandatory customer mailings
As part of the above, the candidate will need to ensure that Product teams adhere to the set procedures and best practices, and will be responsible for conducting the predefined governance checks where necessary.
This includes working with Product teams, print supplier and copywriters to produce a mailing strategy and content aligned with business and customer requirements, and the identification/ongoing management of risks & issues that impact successful delivery
In addition, the candidate will need to support the production of mailing data, and also ensuring that the correct level of quality checks are undertaken to ensure validity of the mailing.
The candidate will need to work and build strong relationships with various areas of the bank
Previous experience of managing and delivering regulatory direct mail campaigns, and managing external print providers/creative agencies is preferable
Experience of working in Financial Services is also preferable.
Ongoing input into the overall improvement of the processes followed, including supporting the rollout of these changes to stakeholders where necessary
From time to time, consultancy services may be required to roll the process out to new areas of the Bank.
It is anticipated that the role played by the Mailing team and their responsibilities may grow over time - the candidate is therefore expected to remain flexible in playing their role to support the team meet these changing needs.

Travel to locations other than the normal place of work may be required from time to time, but is not anticipated as a regular occurrence, based on current business needs (Travel costs to locations other than the normal office location, to meet business needs will be funded by the client).