Communciations Manager - SMED Programme - Contarct

Communications Manager - London - SMED Programme

A leading Bank are looking for a Communications Manager to work in London for an initial 3 month period. This is a limited company Contract paying a rate of up to £400pd. The Business area is Deriavtives, the location is Central Southwalk area.

Key Accountabilities:
*Produce clear customer-facing communication
*Banking experience advantageous although experience of working in a large, complex environment is essential
*Understand and interpret FSA/FCA policy and Lloyds' requirements
*Adhere to appropriate controls developed and maintained to enable compliance with all requirements
*Develop and embed Customer Strategy and operational guidelines and processes to ensure compliance with relevant policy requirements
*Draft, proof and finalise high-quality internal and external communications required for the Interest Rate Hedging Products/SME Derivatives Review
*Follow the appropriate approval process for all programme communications, and enforce accuracy and version control for audit purposes
*Support Customer Contact Workstream Manager in respect of any identification and mitigation of challenges and hurdles to the programme
*Ensure the prioritisation of workflow to meet key deliverables and timeframes
*Progress internal and external communications strategy and tactical implementation to support programme staff deliver their day-to-day tasks

Key Skills & Knowledge Responsibilities:
*Comprehensive understanding of the aims, structures, policies and culture of SMED programme
*Comprehensive understanding of Treating Customers Fairly requirements
*Comprehensive knowledge of all relevant procedures and policies within SMED programme
*Strong ability to communicate complex issues clearly, succinctly, accurately and persuasively both orally and in writing
*Strong ability to use Sharepoint 2003

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