Commercial Development Manager

COMMERCIAL DEVELOPMENT MANAGER - MATERNITY COVER 9-12 MONTHS

LOCATION: LONDON

Capita are currently engaged with a leading international transportation group, operating bus, train, tram, and express coach operations.

Our client is a major UK rail operator, running the South West Trains, Island Line and East Midlands Trains networks. They are also involved in operating commuter, transit, contracted, charter and sightseeing services.

ROLE SUMMARY/PURPOSE

The Commercial Development Manager role is an exciting group-level international role. The objective of this role will be to drive profit further through the use of technology. Our client is passionate about customer service and investing across all its divisions to deliver the ultimate customer experience.

Building on the investment already made, the Commercial Development Manager will translate the needs of both the company and customers into business requirements for development, ensuring any project is then delivered on time and to budget in-line with the overall long-term objectives
The Commercial Development Manager will have a cross-functional role between businesses and will be developing areas that require new/enhanced solutions to drive growth. We need a creative and inspirational individual to carry us forward and tap into new revenue streams.

ESSENTIAL RESPONSIBILITIES
* Manage the development and delivery of new commercial products (distribution, payment pricing, digital) that maximise revenue and therefore profit.
* Drive innovation to solve current and future market problems.
* Identify and passionately support new product ideas.
* Maximise the use of current solutions
* Understand the customer and market needs (contact suppliers, attend conferences) and translate those needs into product requirements and roadmap for the company.
* Work with teams across the different divisions to understand business drivers for new solutions.
* Develop a product roadmap providing prioritisation recommendations and decisions.
* Identify market opportunities, plan and execute new product development from conceptual stages through the full product life cycle, including determining return on investment, defining product requirements and product vision, and working with the IT teams to implement solutions.
* Manage a product development team to define requirements for new solutions.
* The product development team will work closely with the IT team who will then deliver a detailed set of requirements to deliver the final solution.
* Produce High level requirements gathering and definition in discussion with the wider team
* Work with the User Experience team to produce detailed user journeys and designs for implementation to deliver product to customers across all channels.
* Work with all stakeholders to ensure the efficient delivery of projects.
* Overall owner (champion and advocate) of the products developed, keeping all relevant stakeholders well informed of the status of delivery and benefits of each project.
* Present and gain buy in on the strategy from Senior Management, divisions, external stakeholders and customers.

Education & Qualifications
* Must have proven experience with a pricing and product development background.
* Experience in the transport or travel sector is desirable but not essential.
* Educated to degree level.
* Proven commercial and analytical experience from previous roles.
* Exceptional leadership skills, critical & creative thinker with high-level negotiation skills.
* Strong teamwork, co-ordination, planning and influencing skills.
* Dynamic and positive individual.
* Good attention to detail, an ability to assimilate, sort and aggregate complex information quickly.
* Effective verbal and written communication skills, able to write clearly and interact well with all levels of audience.

Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

TRANSFER OF INFORMATION OVERSEAS

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