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Collector - Sutton
Eingestellt von Hays Corporate Accounts
Projektbeschreibung
Our clients, a leading Telecommunications company, are seeking Collection Representatives to provide brilliant customer service by collecting disconnected equipment from customer's premises or at the relevant street site (eg street cabinets).
Key responsibilities include:
Use a hand held Personal Digital Assistant (PDA), to check daily scheduled work, review customer details before a site visit, update notes, and complete relevant forms after a site visit.
Drive a van safely to different customer sites as scheduled.
Escalate faults/complaints that cannot be resolved using standard operating practices.
Maintain and secure street cabinets, including completing audits
Complete pre install telephone checks within the street cabinets
Completing customer installations, maintenance repairs and delivering Quick Start equipment.
Complete administrative tasks and submit necessary documentation (eg monthly H & S equipment check, mileage form etc.).
For this position you will utilise your computer and numeracy skills. Dealing with customers on a daily basis you will provide excellent service to customers, exceeding their needs and expectations.
Full & clean driving license (no more than 6 points).
Previous experience dealing with customers
If you have the skills and experience required for the role and would like the opportunity to work for a large organisation please submit your CVHays Corporate Accounts is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Projektdetails
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Einsatzort:
Sutton, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
3 months +
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges