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Collections Analyst Job

Eingestellt von Yoh

Gesuchte Skills: Sales, Client

Projektbeschreibung

COLLECTIONS ANALYST needed for a CONTRACT opportunity with Yoh's client located in SILVER SPRINGS, MD

THE BIG PICTURE- TOP SKILLS YOU SHOULD POSSESS:

- 2+ years prior professional work experience, especially in cable and/or the media industry, required.
- Advanced Excel skills preferred (pivot tables, vlookup, Embedded formulas, etc.).
- Cash Application experience
- Prioritize aged receivables based on collections policy
- Excellent organizational, prioritization and time management skills are key to being successful in this position.
- Ability to proactively identify, prioritize and manage important issues with exceptional attention to detail.

WHAT YOU'LL BE DOING:

- Manage all collections activity for the assigned portfolio of customers to include Ad Sales, International Programming, or Digital Media in a fast paced, high volume, highly visible environment.
- Prioritize aged receivables based on collections policy and work closely with Manager to identify any high risk customers based on payment trend and other financial and non-financial indicators.
- Identify, escalate and resolve any discrepancies while working closely with the sales and accounting teams to ensure timely dispute resolution. Includes processing refunds, write offs and any other appropriate account adjustments.
- Establish and maintain effective and cooperative working relationships with both internal and external customers by providing superior customer service.
- Discuss collections issues in monthly meetings with business partners and develop action plans to determine best resolution.
- Work closely with Cash Application team to ensure all payments are accurately applied in a timely fashion.
- Manage rotational duties for customer service hotline and inbox by responding to all inquiries within 48 hours

WHAT YOU NEED TO BRING TO THE TABLE:

- Proficient Microsoft Office skills
- Customer service and team player attitude.
- Ability to multi-task, work smart, and continually increase efficiency.
- Excellent proactive written and verbal communication skills.
- Highly self-motivated and resourceful.

WHAT ARE YOU WAITING FOR? OPPORTUNITY IS CALLING, APPLY NOW!

RECRUITER: LaVerne Edwards

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: PROF, MONJOB

TAXTERM: CON_W2J2WNWCORP

Ref:

SFSF: PROF

Projektdetails

  • Einsatzort:

    Silver Springs, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Marketing/Vertrieb

  • Skills:

    sales, client

Yoh