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Collections Analyst Job
Eingestellt von Yoh
Gesuchte Skills: Sales, Client
Projektbeschreibung
THE BIG PICTURE- TOP SKILLS YOU SHOULD POSSESS:
- 2+ years prior professional work experience, especially in cable and/or the media industry, required.
- Advanced Excel skills preferred (pivot tables, vlookup, Embedded formulas, etc.).
- Cash Application experience
- Prioritize aged receivables based on collections policy
- Excellent organizational, prioritization and time management skills are key to being successful in this position.
- Ability to proactively identify, prioritize and manage important issues with exceptional attention to detail.
WHAT YOU'LL BE DOING:
- Manage all collections activity for the assigned portfolio of customers to include Ad Sales, International Programming, or Digital Media in a fast paced, high volume, highly visible environment.
- Prioritize aged receivables based on collections policy and work closely with Manager to identify any high risk customers based on payment trend and other financial and non-financial indicators.
- Identify, escalate and resolve any discrepancies while working closely with the sales and accounting teams to ensure timely dispute resolution. Includes processing refunds, write offs and any other appropriate account adjustments.
- Establish and maintain effective and cooperative working relationships with both internal and external customers by providing superior customer service.
- Discuss collections issues in monthly meetings with business partners and develop action plans to determine best resolution.
- Work closely with Cash Application team to ensure all payments are accurately applied in a timely fashion.
- Manage rotational duties for customer service hotline and inbox by responding to all inquiries within 48 hours
WHAT YOU NEED TO BRING TO THE TABLE:
- Proficient Microsoft Office skills
- Customer service and team player attitude.
- Ability to multi-task, work smart, and continually increase efficiency.
- Excellent proactive written and verbal communication skills.
- Highly self-motivated and resourceful.
WHAT ARE YOU WAITING FOR? OPPORTUNITY IS CALLING, APPLY NOW!
RECRUITER: LaVerne Edwards
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
J2W: PROF, MONJOB
TAXTERM: CON_W2J2WNWCORP
Ref:
SFSF: PROF
Projektdetails
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Einsatzort:
Silver Springs, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Marketing/Vertrieb