Client Support Specialist Helpdesk () Job

CLIENT SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in NORRISTOWN, PA.

TOP SKILLS YOU SHOULD POSSESS:

- Windows 7 Helpdesk
- Advanced Troubleshooting

WHAT YOU'LL BE DOING:

- Provide advanced troubleshooting for issues that appear to be related to the base client operating system or any of the applications that are included in the standard client image.Coordinate and manage small to medium size internal support initiatives and projects.Technical liaison between Desk-side support (L2) and Advanced Technology Team (L3).Responsible for developing and enforcing the use of SOP's for Help Desk support operations.

WHAT YOU NEED TO BRING TO THE TABLE:

- Three (3) plus years of Help Desk experience
- Proficient in all Windows Client Technology Support
- Experience in managing the full life cycle of Windows problem resolution

BONUS POINTS! PREFERRED QUALIFICATIONS:

- Previous Supervisor or Team Lead experience

IF THIS SOUNDS LIKE YOU, APPLY NOW!

RECRUITER: Diana Allen

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: INFOTECH

Tax Term: CON_W2

J2WNWIT

Ref:

Enterprise: IT & Telecom