Client Services Specialist - Cross Asset Financial Products

Caspian One require a Client Services Specialist with very good business and cross asset financial product knowledge. This contracting opportunity sits directly within a Tier 1 Investment Bank in London.

OVERVIEW:

The vacancy sits within a team that is specific to supporting clients with day to day queries. Strong financial knowledge would be required in order to assist with client queries,Common queries will be centred around calculations, asset related data queries, configuring reports and dealing with development requests. Strong data analysis skills will also be required.

ROLE DESCRIPTION:

As a Client Services Specialist within the team, you will be dealing specifically with client queries and you will need to quickly establish yourself as a trusted partner, supporting their use of the platform and discussing their investment queries. This role will require you to discuss client requirements in detail, spending time with them to fully understand what they are looking for. The role requires the candidate to gain a good understanding and be able to explain qualitative and quantitative aspects of the risk and return attribution models for different asset classes with a focus on Fixed Income.

Jira is also a required skill as you will need to raise development requests, documenting the requirements, acceptance criteria, test scenarios as well as test and sign off features/do bug fixes before its released into production.

ESSENTIAL REQUIREMENTS:

Cross Asset Financial product knowledge - particularly Fixed Income

Good knowledge of the IT Development life cycle

Strong Data Analysis skills

Excellent Communication skills - good experience within client facing roles

Database experience - SQL scripts - Able to query and manipulate data

Jira