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Client Manager - Commercial Banking - London - £350
Eingestellt von Hydrogen Group
Gesuchte Skills: Client
Projektbeschreibung
My client is recruiting a number of Customer Migration Managers/Client Managers to join their change management team on a 4 month contract based in London.
The purpose of the role is to explain to customers face to face or by telephone the process and changes their accounts or customer service approach will undergo during a migration period coupled with other planned changes.
THE KEY ACCOUNTABILITIES/DELIVERABLES ARE:
1) Fully understand the changes each customer and their portfolio will undergo.
2) Develop a contact plan for their portfolio.
3) Implement plan through engaging with customers (face to face or phone as appropriate)
4) Record and manage progress using customer tracker system
5) Escalate any issues raised by customers to programme where appropriate.
CORE SKILLS REQUIRED ARE:
1) Strong interpersonal skills,
2) Good banking knowledge.
3) Strong communication skills
4) Attention to detail
5) Customer facing experience.
RATE: £350 per day
LOCATION: London
DURATION: 4 Months
START: Mid January 2014
If you have the skills for this position please submit your CV and I will be in contact to discuss shortly. Rory
Projektdetails
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Einsatzort:
London, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
3 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung