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Claims Representative Job
Eingestellt von Yoh
Gesuchte Skills: Client
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:
- Strong customer service skills
- Excellent communication and organizational skills
- Proficient with Microsoft Word and Excel
WHAT YOU'LL BE DOING:
- Answer inbound customer calls regarding new and existing service requests
- Assist in understanding and evaluating warranty coverage
- Document all calls in Client's system
- Process claims for homeowners and assist with warranty coverage inquiries
- Create work items from Claims and/or work orders
- Cancel or re-open claims or work orders
- Provide homeowners with all relevant information pertaining to the contract, claims or work order
- Handle various dispatch activities
- Resolve homeowner and contractor scheduling conflicts
- Be given the chance to progress through the organization at a rapid pace, depending on your aptitude and open positions
WHAT YOU NEED TO BRING TO THE TABLE:
- Zero to two (0 - 2) year's Customer Service experience
BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:
- Mortgage or real estate experience
- Customer Service call center environment experience
WHAT'S IN IT FOR YOU?
- This is your chance to work for a company that cares about your development and helps lead you to where you want to be.
RECRUITER: Dei Blanco
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.
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Projektdetails
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Einsatzort:
Santa Rosa, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung