Claims Officer

Serco is an international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence. Our private sector customers are industry-leading organisations in a wide variety of markets. We have nearly 50 years' experience of helping our customers achieve their goals. We improve services by managing people, processes, technology and assets more effectively. Our service ethos means that our customers come back to us again and again. These long-term relationships help us to meet their changing needs and to do what we do best......bringing service to life.

We are currently recruiting an enthusiastic and experienced Claims Officer to provide financial and administrative claims support to the ESF NEET projects team promoted and delivered by Serco on behalf of Skills Funding Agency. The ESF NEET projects team manage services that work with young people aged 14-19 to help support them in remaining, or entering, education, employment or training.

Main Responsibilities:

· To develop and maintain contract claims paperwork to ensure contract compliance.

· To collect, collate and file subcontractor claim paperwork in line with an agreed claims procedure and schedule.

· To audit subcontractor claims to ensure contract compliance, taking appropriate action to address any issues.

· Where subcontractor claims are late to take appropriate action to ensure minimum impact on project funding.

· To prepare and enter project management information onto the agreed electronic database, checking data entered for errors, taking corrective action where errors occur and submitting MI to funding bodies in line with agreed claims processes.

· To assist with the reconciliation process by accurately identifying where contract deliverables have been paid or remain unpaid, take appropriate action to address any issues and escalate to the ESF Project Manager where applicable.

· Collate and analyse data required for monitoring, evaluation, project progression and outputs / targets ensuring this data is readily available for the ESF Project Manager.

· Administer and regularly update the projects computerised financial systems including financial recording, data input, ledger work, requisitions, purchase orders and invoicing.

· Collate and file paperwork for all project income and expenditure.

· Ensure good financial controls and administrative procedures are implemented and maintained.

· To liaise with colleagues to ensure the secure filing and archiving of project documentation.

Key Skills and Experience:

The successful candidate will ideally be educated to GCSE level and have a good understanding and experience of handling and preparing financial claims and a working knowledge of Microsoft office and SAP. In exchange, Serco offers a competitive salary, a superb working environment, and excellent benefits.

Salary: £16500 - £20000 per annum. Date posted: 08/03/2013