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Cisco Voice - UCCE Design & Config Engineer
Eingestellt von Mentis MC Ltd
Gesuchte Skills: Design, Engineer
Projektbeschreibung
Cisco Voice - UCCE Design & Config Engineer
Looking for an all round unified contact centre specialist with great UCCE/Cisco voice experience. Hands on role example of some of activity:
- Routing of DD Rejection Letter calls
- Call Prioritisation
- Outbound Incomplete Web Quote Call Back Campaign
- Amendment to Claims IVR for Windscreen Claims
- Create Web Mobile App Numbers & Routing
- Request for new telephone numbers
- Request for information on current Emergency Closure scripts
- Phone and UCCE Configuration.
Start - next week/ASAP
Dublin, Ireland
Looking for an all round unified contact centre specialist with great UCCE/Cisco voice experience. Hands on role example of some of activity:
- Routing of DD Rejection Letter calls
- Call Prioritisation
- Outbound Incomplete Web Quote Call Back Campaign
- Amendment to Claims IVR for Windscreen Claims
- Create Web Mobile App Numbers & Routing
- Request for new telephone numbers
- Request for information on current Emergency Closure scripts
- Phone and UCCE Configuration.
Start - next week/ASAP
Dublin, Ireland
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Medien/Design, Ingenieurwesen/Technik