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Cisco Network Administrator

Eingestellt von CompuCom

Gesuchte Skills: Network, Support, Client, Ip

Projektbeschreibung

We're in search of NETWORK ENGINEERS that can support basic network device/service functionality and performance level of standard networking devices, and understand the basics of Route/Switch, IOS, IP able to perform basic network management functions. This candidate will assist with supporting the following types of equipment: Network, Security and Service Devices consisting of Routers/Switches/Firewalls, including head-end Routers and network appliances. This is an ITIL focused position.

PRINCIPAL DUTIES AND RESPONSIBILITIES

- Technical support for networks and network-related activities
- Validation of Firewall requests, implementation and troubleshooting
- Vendor Remote Access Requests
- Certificate Administration
- Wireless Support
- VPN Support
- Installs and upgrades hardware and software according to network design using defined procedures to establish parameters for configuration and testing
- Diagnoses network problems that may involve combinations of hardware, software, power, and communications
- Solves network software and hardware problems using testing tools and techniques
- Assists with incident and problem management and resolution
- Follows an ITIL based approach for problem management including root cause analysis, post-incident review, issues logging, optimization recommendations, and knowledge case update
- Assists with manufacturer escalations and remediation of defects and managing third parties (for the purposes of problem resolution) on behalf of the client pertaining to incident management of network infrastructure
- Assists in evaluating and planning network systems
- Identifies system hardware and software application and operating system problems
- Performs necessary repairs on system that may include replacement of boards, changing Servers, loading and testing software applications, and restoring customer network operating systems
- Assists in the configuration and installation of network systems, including space allocation and network specifications
- Maintains the highest level of customer satisfaction by resolving all tangible problems or concerns and represents the company in a professional manner
- Ensures the efficient utilization of company resources including identifying warranty issues
- Escalates problems and issues to higher level networking personnel
- Prepares portions of proposals and presentations recommending network configurations

QUALIFICATIONS

- 2 years' experience installing and maintaining Servers, networks, network system administration, NOS, desktop applications, desktop Operating Systems, and customer support required
- Must possess A+ certification
- Network+, Multiple Tier I products, Cisco, HP Server and ITIL training/certifications, CCNA preferred
- Knowledge Base experience
- Strong experience with an IT ticket management system
- Participates in development of solutions to integrated data processing and communications
- Must be flexible to work after hours on call and projects

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom