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Cisco Network Administrator
Eingestellt von CompuCom
Gesuchte Skills: Network, Support, Client, Lan
Projektbeschreibung
PRINCIPAL RESPONSIBILITIES
- Provides connectivity and network support to all network, services, company, and customers.
- Performs analysis of software, hardware, and network systems for processors, multiplexes, LAN/WAN communications and various transmission systems.
- Responds to assignments involving the installation, repair, and maintenance of network equipment.
- Conducts analyses and prepares reports on design and evaluation of current and future network development.
- Responsible for Knowledge Base entries and updates.
- Works with other networking personnel to assist in design and implement total network systems solutions.
- Provides support and troubleshooting for complex multi-system installations.
- Provides support and troubleshooting of ASA Firewalls and Firewall rule implementation.
- Solves network software and hardware problems using testing tools and techniques.
- Reviews integrated systems design proposals for technical content. Identifies, analyzes, and evaluates alternative design solutions.
- Provides technical network integration support encompassing physical planning, configuration, and installation of network hardware and software.
- Performs necessary repairs on system that may include replacement of boards, loading and testing software applications, and restoring customer network operating systems.
- Incident and problem management and resolution.
- Follows an ITIL based approach for problem management including root cause analysis, post-incident review, issues logging, optimization recommendations, and knowledge case update.
- Assists with manufacturer escalations and remediation of defects and managing third parties (for the purposes of problem resolution) on behalf of the client pertaining to incident management of network infrastructure.
- Assists to ensure design proposals meet customer needs. Monitors implementations for technical correctness for the highest level of customer satisfaction.
- Assists in developing customer support plans for complex networking systems.
- Assumes principal technical role in presentations by furnishing technical expertise and responding to customer inquiries on hardware and software.
- Develops information technology architecture and total systems solutions. Assists in designing quality control procedures to ensure the deliverables meet established design and performance goals.
- Translates customer needs into cohesive network recommendations and solutions.
- Provides significant support in research studies, analyses, design reviews and technical briefings.
- Makes decisions on operating procedures, analytical approaches and workflow.
- May lead staff members in project tasks.
QUALIFICATIONS
- Requires 5-7 years of related work experience, or Bachelor's degree, or technical training or equivalent combination of education and experience
- CompTIA A+ certification required
- Ability to support mid-range device/service availability understanding of networking infrastructure
- Demonstrated knowledgeable in Cisco Router/Switch, IOS, IP, Firewall, F5 Load balancers and device and service Interoperability of the clients' network
- Ability to assist in production outage issues as a Network Subject Matter Expert (SME)
- Strong experience with an IT ticket management system
- ITIL training/Certification, Cisco Certifications preferred
- Must be flexible to work AFTER HOURS ON CALL 24X7 ROTATION
Projektdetails
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Einsatzort:
Minnesota, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges