Cisco Engineer (m/f)

REFERENZNUMMER:

346252/7

IHRE AUFGABEN:

-Implement, maintain and support the infrastructure providing the connectivity between the Cisco services and the legacy voice services
-Implement, maintain and support the infrastructure managing videoconference devices, core voice and videoconferencing infrastructure
-Troubleshoot conferencing issues as required
-Provide second level support for the Webex service and provide troubleshooting support
-Coordinate changes on the network and unified communications infrastructure with relevant business partners
-Oversee external providers for the effective delivery of outsourced services
-Develop, document and maintain standard operating procedures
-Ensure appropriate monitoring for network and unified communications systems to ensure availability, security and integrity; contribute to development and reporting of key performance indicators
-Provide third-level support for user requests, incident and problem management

IHRE QUALIFIKATIONEN:

-In-depth and relevant professional experience in the networking, telephony and audio/video-conferencing field, with profound recent experience supporting multi-site Cisco network and unified communications environment and services
-Experience integrating Cisco and Microsoft Skype for business environments
-Experience working in a large national, multi-national or international organization
-English fluency is mandatory
-Familiarity with common VoIP software
-Excellent knowledge of TCP/IP internetworking in the LAN and WAN environment
-Excellent knowledge and experience delivering and optimizing quality of voice and video over IP on a corporate network
-Advanced understanding of different VoIP signalling protocols and integrating these protocols into a single service
-Ability to integrate internet based conferencing services
-Ability to effectively support many systems and users

WEITERE QUALIFIKATIONEN:

Administrator, Cyber Security Specialist