Cisco Engineer

CISCO ENGINEER - PLEASANTON, CALIFORNIA

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We are the leading IT outsourcing company seeking a CISCO ENGINEER WITH VOICE EXPERIENCE to support VoIP phone install/upgrade project.

FUNCTIONS & RESPONSIBILITIES

- Conducting site surveys as well as phone setup/troubleshooting on location.
- Provides technical support, assists in the design, deployment, and maintenance of all enterprise systems.
- May lead small to medium sized projects independently.
- Tests and evaluates technical infrastructure to eliminate problems and make improvements.
- Creates installation and support documentation as needed.
- Has an intermediate to advanced level of knowledge of commonly-used concepts, practices, and procedures within the networking field.
- Relies on basic experience and judgment to plan and accomplish goals.
- Provides direct support coverage for all enterprise network attached systems and physical network infrastructure including hardware, software, network tools & applications, Back Office, custom and third party business applications.
- Works with other groups in the IS Department to support projects and day-to-day operations as defined by supervisor.
- Continuously works to improve personal, technical, and business skills in order to provide the best service possible.

ESSENTIAL QUALIFICATIONS

- CCNA with voice experience.
- Flexibility to work days and evenings as this is a phone install/upgrade project at local store(s).

*CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it's all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer. To learn more, visit the website.