Change Manager Consultant

For our client Motorola Solutions Norway we are looking for a Change Manager to start in Oslo ASAP.

THE CHANGE MANAGER

The main duties of the Change Manager, some of which may be delegated, are listed below:

- Receives, logs and allocates a priority to all requests for changes that are totally impractical
- Tables all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulates all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration
- Decides which CAB members will come to which meetings, who gets specific RFCs depending on the nature of the RFC
- Convenes urgent CAB or ECAB meetings for all urgent RFCs
- Chairs all CAB and ECAB meetings
- Authorizes acceptable changes, either alone or after a CAB or ECAB has taken place
- Issues change schedules
- Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules
- Updates the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality
- Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out of have failed
- Reviews all outstanding RFCs
- Analyses change records to determine any trends
- Closes RFCs
- Produces regular management reports

CHANGE ADVISORY BOARD (CAB)

A Change Advisory Board (CAB) is an advisory body for higher risk changes.

The CAB is a body that exists to support the authorisation of changes and to assist change management in the assessment and prioritisation of changes. As and when a CAB is convened, members should be chosen who are capable of ensuring that the change is adequately assessed from both a business and a technical viewpoint.

To achieve this, the CAB needs to include people with a clear understanding across the whole range of stakeholder needs.

The Change Manager will normally chair the CAB, and potential members include:

- Customer(s)
- User manager(s)
- User group representative(s)
- Applications developers/maintainers
- Specialists/technical consultants
- Services and operations staff, eg service desk, test management, ITSCM, security, capacity
- Facilities/office services staff (where changes may affect moves/accommodation and vice versa)

The suitable candidated requires knowledge of Change Management, and there is a strong preference for Norwegian speakers. This is a long-term contractor position, with a possibility of becoming a permanent employee of MSI.

Please submit your CV ASAP in MS Word format along with two relevant references.

Sirius Business Group - as a leading telecom consultancy working with all main telecom vendors and operators as well as clients withing the energy sector and government agencies - continuously have new opportunities comming up.