Change Manager

RESPONSIBILITIES INCLUDE:

- Change Strategy: create a strategy to support adoption of the changes required by the projects;
- Assess the change impact: conduct impact analyses, assess change readiness and identify key stakeholders;
- Support communication efforts: support the design, development, delivery and management of communications;
- Support training efforts: provide input, document requirements and support the design and delivery of training programs.

ADDITIONAL RESPONSIBILITIES INCLUDE:

- Complete change management assessments;
- Identify, analyze and prepare risk mitigation tactics;
- Identify and manage anticipated resistance;
- Coordinate efforts with other specialists;
- Integrate change management activities into project plan;
- Evaluate and ensure user readiness;
- Track and report issues;
- Define and measure success metrics and monitor change progress.

SKILLS AND QUALIFICATIONS

- Experience and knowledge of change management principles, methodologies and tools;
- Exceptional communication skills, both written and verbal;
- Excellent active listening skills;
- Ability to clearly articulate messages to a variety of audiences;
- Flexible and adaptable; able to work in ambiguous situations;
- Resilient and tenacious with a propensity to persevere;
- Problem solving and root cause identification skills;
- Must be a team player and able to work collaboratively with and through others;
- Change management certification or designation desired.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.