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Change Manager
Eingestellt von Base 3
Projektbeschreibung
Change Manager
With a high focus on business service availability, the IT change management process and in particular the launch process, is critical for the IT services. In a rapidly changing environment it is key to maintain the balance between the need for changes and the potential side effects of changes. Therefore all changes, including emergency maintenance and patches, relating to infrastructure or applications, are assessed and authorised prior to implementation and reviewed against planned outcomes following implementation. This assures mitigation of the risks of negatively impacting the stability or integrity of the production environment.
As a member of the change management team you will be responsible for assessing, accepting and coordinating the deployment of changes across the group for the different IT environments on a daily basis in collaboration with change requestors. In this role you will manage challenging demands in terms of resources or timing of changes coming from IT divisions, operational divisions, Facilities, clients and external providers. You will perform a quality assessment of the changes through the production acceptance criteria. You will also ensure changes are clearly documented before the associated risks are assessed and a business approval is requested.
PROFILE:
-Strong analytical skills combined with the capacity to work in a fast moving environment that requires strong decision making sometimes under time and requestor pressures.
-Experience in supporting large and critical IT environments is required.
-Previous change management experience would be an advantage.
With a high focus on business service availability, the IT change management process and in particular the launch process, is critical for the IT services. In a rapidly changing environment it is key to maintain the balance between the need for changes and the potential side effects of changes. Therefore all changes, including emergency maintenance and patches, relating to infrastructure or applications, are assessed and authorised prior to implementation and reviewed against planned outcomes following implementation. This assures mitigation of the risks of negatively impacting the stability or integrity of the production environment.
As a member of the change management team you will be responsible for assessing, accepting and coordinating the deployment of changes across the group for the different IT environments on a daily basis in collaboration with change requestors. In this role you will manage challenging demands in terms of resources or timing of changes coming from IT divisions, operational divisions, Facilities, clients and external providers. You will perform a quality assessment of the changes through the production acceptance criteria. You will also ensure changes are clearly documented before the associated risks are assessed and a business approval is requested.
PROFILE:
-Strong analytical skills combined with the capacity to work in a fast moving environment that requires strong decision making sometimes under time and requestor pressures.
-Experience in supporting large and critical IT environments is required.
-Previous change management experience would be an advantage.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges