Change Management Specialist

SUMMARY

- The Change Management Specialist will play a key role in helping projects (change initiatives) meet business, schedule and budget objectives.
- This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures.
- The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement.
- The Change Management Specialist will work to drive faster adoption, greater ultimate utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved.
- Responsible for the coordination and completion of projects as assigned and within the parameters of cost, quality, schedule and objectives.
- Oversees all aspects of projects.
- Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
- Prepares reports for upper management regarding the status of projects.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Provides leadership for project team members and the Project Management process.
- Performs a variety of tasks.
- Leads and directs the work of others.
- A wide degree of creativity and latitude is expected.
- Typically reports to a manager or head of a unit/department requiring the integration of multiple functional organizations.
- Must follow and adhere to Project Management Process and Requirements.

RESPONSIBILITIES INCLUDE:

- Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
- Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
- Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Support the execution of plans by employee-facing managers and business leaders.
- Be an active and visible coach to executives leaders who are change sponsors.
- Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
- Identify resistance and performance gaps, and work to develop and implement corrective actions
- Create and enable reinforcement mechanisms and celebrations of success.
- Work with project teams to integrate change management activities into the overall project plan.
- Work with communication, training, project teams in the formulation of particular plans and activities to support project implementation.

SKILLS:

QUALIFICATIONS

- Required to have a bachelors degree or equivalent experience and a minimum of 10 years Project Management experience.
- PMP Certification Required within 6 months of job assignment.