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Case Manager

Eingestellt von Capita Resourcing

Gesuchte Skills: Support, Consultants

Projektbeschreibung

Case Manager

Annual Salary - £40,000 - £50,000

Full Time - 37 hours per week

Fixed Term Contract until 31st September 2013 with the potential to go permanent

Based in Chelmsford County Hall

THE ROLE

A new and exciting opportunity has arisen within the HR Department to play a critical role in supporting the delivery of commercial HR advice and support across the organisation, during an exciting period of change.

The successful applicant will manage the HR case management advice and support team and have overall responsibility of work within the team to ensure the successful management of the A&S advice line and delivery of case management support, as well as providing specialist knowledge and case management advice to service managers, manage the risk of litigation to resolve complex cases and manage resources to ensure effective delivery of HR resource.

Main duties will include, but are not limited to the following:

- Manage and develop a team in provision of front line professional advice, ensuring the correct interpretation of conditions of service and employment legislation, policies and procedures and application of equal access to opportunities.
- Provide guidance to HR Consultants on dealing with complex case work analysis of issues, risks and options for action
- Ensure that HR professionals within the case management team have appropriately detailed understanding of the full range of policies, practices and employment law in order to manage risk. Providing coaching as needed.
- Provide expert advice and knowledge on the development of employee relations policies and practices.
- Work in partnership with other HR managers to ensure integrated provision of services where appropriate.
- Play a lead role in the development of HR, bringing forward ideas for the Shared Services model, improvements in organisation, using workforce information data to assist with future development plans.

To be considered for the role you will need the following skills and experience:

- Ideally educated to degree level and CIPD qualified or equivalent by experience.
- Significant experience of providing HR advice & support to managers and staff at all levels including the practical application of policies and procedures.
- Comprehensive experience of resolving complex employee relation issues, and influencing managers to leading the issue
- Experience of managing and developing a professional team
- Demonstrate the ability to continuously improve service delivery
- Ability to identify when a quick decision will be more effective than consultation or further research, ensuring others understand and are aligned.
- Proven experience of building effective working relationships with the ability to challenge, negotiate and influence decisions.

Any successful applicant to this post would be appointed on a fixed term contract.

If you require further clarification please contact the Working for Essex Team.

ESSEX COUNTY COUNCIL IS COMMITTED TO SAFEGUARDING AND PROMOTING THE WELFARE OF CHILDREN AND VULNERABLE ADULTS, AND EXPECTS ALL EMPLOYEES AND VOLUNTEERS TO SHARE THIS COMMITMENT.

Our aim is to be an equal opportunities employer. We welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Capita Resourcing