Case Handlers

We are recruiting a large number of Graduates or experienced Banking/Financial Services professionals in Chester (Must have completed a degree or equivalent or have worked within the FS or Banking sector) on a contract basis to work as Case Handlers for a FTSE 100 company within the Financial Services/Banking sector.

This role is based in Chester (close to the station) and is initially on a Contract until the 31st December 2013, although with a strong possibility of extention.

Working 37.5 hours per week Monday to Friday. There 2 shifts available, 07.00 to 15.00 paying £16,000 (rising to £18,000 after 3 months) and 15.00 to 23.00 which pays £18,400 (rising to £20,700 after 3 months).

There is also significant chances of progression/promotion with greater salaries on offer.

THIS IS NOT A SALES ROLE AND INVOLVES NO COLD CALLING

The role will involve investigating the sale of a customer`s Insurance policy, to see if they were aware of the insurance terms and conditions and to assess whether it was a suitable product for them.

You will manage your own case load and will be responsible for liaising with Customers, 3rd Parties, such as solicitors and other internal departments. There will also be large admin element.

You will be given comprehensive training over 2 weeks to enable you to understand the Insurance product, use the relevant systems and undertake the role in the style required by the company.

You will need to have excellent verbal and written communication skills as you will be speaking with customers on the phone and responding in writing.

Blue Arrow is one of the UK's largest recruitment businesses, dedicated to providing bespoke staffing solutions through a network of specialist branches and on-site locations. For over 50 years, our priority has been to work in partnership with our clients and candidates to secure long-term relationships.

Blue Arrow provides an extended range of permanent and temporary recruitment services to a variety of public and private sector clients in the following areas:

Catering and Hospitality
Secretarial and Admin
Driving
Industrial and Manufacturing
Distribution and Warehousing