Care and Logistics Support Clerk

The Job:
- Your main duties will be to track and record current logistic information and provide essential support and guidance on a variety of actions in regards to Care and Logistics to both internal and external customers via phone and email.
- You will also be required to complete actions via excel on a day to day basis, therefore concern for accuracy and task management is essential.
- Handling calls from both internal and external customers.
- Maintain set targets, action and fulfil all customer requests within given SLA's.
- You will be responsible to have the knowledge to satisfy the customers needs upon first contact.
- You must be able to consider unique circumstances and take responsibility to arrive at a solution that satisfies the customer

FULL TRAINING WILL BE GIVEN

About You:
- Ability to adapt under pressure
- Excellent customer service skills
- High level of accuracy
- Good communication and literacy Skills
- Confident communicating with both external and internal customers
- Computer literate

We are looking for individuals that can show flexibility to cover 37.5 hours a week, if you feel like you're ready for a new challenge, please respond with an up to date CV and we will be in touch shortly!

Location: Darlington
Pay rate: £8.50 per hour
Hours: 37.5
Shift:
Start: 4th January 2016

hy-phen is acting as an Employment Business in relation to this vacancy.

hy-phen is an Equal Opportunities employer; we welcome applicants from all backgrounds