Capability Framework Consultant - Retail Banking - Framework Developme

ROLE - Capability Framework Consultant

DURATION - 3 months

LOCATION - Swindon

MAIN PURPOSE OF THE JOB

Provide expert consultancy and facilitation to support the design of divisional specific capability frameworks in line with agreed structure and principles.

KEY ACCOUNTABILITIES

-

Research internal/external best practice and existing frameworks to identify input and fit
-

Proactive stakeholder/client management - build relationships across a range of levels, manage stakeholder expectations
-

Set up and facilitate workshops to develop engagement amongst the target population and elicit information to support framework design
-

Analyse information and draw conclusions
-

Draw insight from conclusions and design frameworks
-

Deliver content to agreed standard and timescales
-

Track and record information (eg version control, feedback, action logs)
-

Produce business documents (eg slides, reports, internal communications)
-

Subject Matter expert on development of framework
-

Design of framework, identifying required capabilities, knowledge and behaviours within the agreed timescales of the specific project (likely c 6 months)

QUALIFICATIONS AND/OR EXPERIENCE NECESSARY FOR THIS JOB

-

Development of capability/behaviour frameworks
-

Principles of organisational design/development
-

Facilitation/coaching techniques
-

Project management tools
-

Change management
-

Business acumen and commercial/strategic thinking
-

Consulting and diagnostic skills