Campaign Manager Direct Sales

Context
Within the Direct Sales department of Retail & Private Banking, the Campaign Management department is responsible for all commercial campaigns towards our clients via the different distribution channels.
The Campaign Management Direct Sales team, is more specifically responsible for the direct sales and the digital equipment of our customers.
1. We convince our customers of the added value and the easiness of our digital channels (equipment)
2. We offer a permanently optimised customer experience via our direct channels.

Function Description
End-to-end responsible for digital equipment of our customers:
- Close monitoring of equipment rate and proactively take initiatives to increase digital equipment
- Test new campaign concepts to continuously optimize the campaign results within a test & learn approach
- Set-up new equipment campaigns
- Campaign reporting and analysis
- Coordinate with all stakeholders
- Optimize customer experience throughout the online sales funnel

Start Date 1/1/2017 or asap after this date
Duration 6 months

Location
Brussels

Required Knowledge and Experience

Education
Bachelor/Master or equivalent by experience in digital campaigning

Languages Requirement
French Fluently
Dutch Fluently
English Optional

Experience
Minimum 3 years of experience within digital marketing/campaigning

Business Experience
Mandatory
Digital marketing & campaigning
Project management

Soft skills
° Team player
° Quick self-starter, pro-active attitude
° Customer-centric
° Creativity
° Good Communication and Influencing skills
° Good analytical and synthesis skills
° Autonomy, commitment and perseverance
° Ability to work in a dynamic and multi-cultural environment