Calypso Application Support

Application Support (Front Office, Calypso, Investment Bank, London)

My client, a London investment bank, are seeking a strong Calypso application support analyst to join their Front Office, FX and Equities, Application Support team. This is a permanent opportunity.

You will be providing 1st and 2nd line direct, face-to-face problem solving to the Business end users as quickly as possible and maintain maximum system availability/ usability. Therefore, you will need to have excellent communication skills, relationship management and diagnostic and keep the business fully up to date with current situation.

You will also take part in receiving user calls and log in a call tracking system, perform initial troubleshooting with the user, utilising a combination of past experience and a pick-list of common problems and solutions.

To fulfill the requirements on this role you must have:
- Good Experience with Calypso - ideally version 9 and above
- Knowledge of 1 or more major asset class (e.g. FX or Equities

This is a fantastic opportunity to join an investment bank which has seen stability within this area.
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