Call Scheduler/Call Logger/Administrator

Call Scheduler/Call Logger/Administrator

A fantastic opportunity has arisen for a Call Scheduler/Call Logger/Administrator to join a well-established organisation based in their prestigious offices in Witham, Essex.

As a Call Scheduler/Administrator you will work closely with other team members, the role will help to support the delivery team and play a vital role as the main point of contact with all of the customers. The ideal candidate will need to be efficient, organised, have a sharp eye for detail, strong negotiation skills and excellent time management skills. The successful candidate will also need to be a team player, work well under pressure and be able to manage and prioritise assigned tasks, and will be 90% desk based in Witham, North Essex.

As a Call Scheduler/Administrator you will also need to be assertive and confident, as the role will have a strong element of chasing suppliers and stake-holders to ensure information is submitted in a timely manner.

As a Call Scheduler/Administrator you MUST have the following experience:
*Scheduling, co-ordination & monitoring.
Ability to manage large complex roll-outs across the County (500+ sites)
*Strong Microsoft Word skills including report writing, mail-merge, formatting
*Strong MS Excel skills for cross referencing spreadsheets, formulas, budget analysis and creating Programme documentation
*Strong negotiation skills and able to deal with difficult customers
*Preparing Stake-holder Communications- Strong understanding of Programme and sound understanding of Communication skills for conveying key messages
*Updating important Programme Documentation & databases- Strong understanding of Programme and Programme Documentation Library & strong general IT skills
*Supporting Programme Manager interfacing with Stake-holders & customer- Strong understanding of Programme and Programme Documentation Library
*Organising events, meetings and taking minutes
*Strong organisational skills and minute taking experience

The role is a 3 month rolling contract that is expected to extend long term. The location is currently Witham but will be changing to Basildon in the new year so applicants must be happy to commute to the new location.

All candidates MUST be available to start immediately for this role.

This is a fantastic opportunity to gain experience working in a fast growing blue chip company in Witham, Essex!