Call Centre Trainers X3 - Manchester - £200p/d

My client a leading Financial/Debt Management Company is seeking 3 Call Centre Trainers - North West.

This is a 2-3 month contract position with the option to go permanent after the initial duration.
The training course itself will run over a 2week period, several of these will be completed in the 3month period. Week 1 will consist of skills and knowledge training and week 2 will be more technical, computer based and practical training.

You will deliver an induction for 2 weeks to a group of 10-12 people for a large expansion of the company. Materials are available to work from, however they are not completely up to scratch. The ideal person will be confident, autonomous and be able to stand alone; providing their own material from their customer service background in order to make the training course a success.

Essential experience:
*Customer service
*Training
*Management
*Team leadership
*Design of training materials
*Call centre experience

Desirables:
*Financial background
*Debt Management
*Technical background
*Experience of working on a start up project

Contract length - 2-3 months - with option to go permanent

Please send your CV in the first instance

For further information please call me

Keywords: call centre - trainer - finance - personal debt - helpline - debt - debt management -SAAS- customer service - manager

Circle Recruitment is acting as an Employment Business in relation to this vacancy.