Call Centre Agent/Service Desk Analyst

My leading financial client is currently looking to recruit a number of service desk analysts who can work within their Corporate and Personal business team, assisting employees across the business supporting/resolving IT issues. This role does not require extensive technical knowledge or skills as full training will be given, and is only a support role which involves delivering scripted help and assistance over the phone.

Initially this is a contract role lasting until December 2014, however the client does have the view to potentially extend. Rates negotiable dependent on skill set.

Successful candidates will be required to work 5 days a week (Mon-Sun) between the hours of 7am and 7pm and must have the following:

- Experience of working in a call centre/service desk/customer service delivery/retail role essential
- Excellent time-keeping and communication skills
- Experience of working in a high pressure environment
- Ability to drive to work highly preferable

If you have any queries regarding this role then please do not hesitate to contact me at your earliest convenience

Rullion IT Plus Ltd is acting as an Employment Business in relation to this vacancy.