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Business Technical Analyst

Eingestellt von Synectics

Gesuchte Skills: Support, Xml, Sql

Projektbeschreibung

Participate in the creation, management, evaluation, and interpretation of business and technical requirements. Evaluate functional requirements and design specifications. Translate business needs to technical solutions throughout the product life cycle. Assist in Release Management activities across teams.

Will eventually become a Subject Matter Expert for the eCommerce Platform. Will be expected to understand the full capabilities of our complex system and have knowledge of how our branches are using the system. Must be able to understand various configuration options of the system and use the technology to enable solutions to business challenges.

PRIMARY RESPONSIBILITIES INCLUDE:

- Create, Evaluate and Interpret Business Requirements
- Requirements Gathering
- Risk Management
- Report on detailed information regarding the state of the features for the eCommerce solutions.
- Create and maintain documents relevant to product features, work processes, etc.
- Compile master list of features for software releases
- Analyze and document business processes, translate user requirements to software developers
- Change Management for new/evolving features of the products
- Attend Governance meetings about the product suite
- Issue Tracking
- Compile data provided by various teams via emails, phone calls, meetings, and updates within Change Management system
- Assist global markets with deployment/migration activities, as required
- May facilitate weekly meetings for the discussion and coordination of activities with internal businessable to assemble and present information clearly and succinctly
- Balance multiple priorities successfully
- Customer service focus
- General knowledge of smartphones and mobile applications

EXPERIENCE PREFERRED:

- 5 years professional work experience
- Technology background
- Experience working on consumer-facing mobile applications or websites
- Experience with requirements management or change management systems
- Knowledge of POS and related systems
- Business experience
- Restaurant experience
- Help desk experience
- Project management experience
- Experiences with task management systems

REQUIRED TECHNOLOGY SKILLS:

- Ability to understand, configure, and manage complex technology solutions
- General understanding of Windows, MS Office, Outlook
- General understanding of SDLC
- General understanding of data flows
- Ability to Troubleshoot

PREFERRED TECHNOLOGY SKILLS:

- Experience with various software development methodologies
- Experience in Visual Basic, SQL experience, or general programming
- 1-2 years software support experience
- Experience with Visio
- General understanding of XML

Projektdetails

  • Einsatzort:

    Oak Brook, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synectics